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Inspire HR not working

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‎12-07-2020 02:26

‎12-07-2020 02:26

My inspire HR screen won’t let me swipe before the last day or two. The battery life is now draining within a day and my heart rate tracker today was inaccurate stating I had a heart rate of 170 when I’m at rest.   I have completed a restart several times now and have change my clock face to heavy stats so could still see my stats. I haven’t been able to complete a system reset due to the fact I can’t access the settings on my Fitbit cause I can’t swipe. Please help. 

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‎12-07-2020 17:24

‎12-07-2020 17:24

Welcome to the Fitbit Community, @Rokstr27.

 

I appreciate your participation in the Forums and sharing the issues you're experiencing with your Inspire HR. I appreciate your troubleshooting efforts and the additional details. I've gone ahead and escalated your case to our Support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

I'll be around if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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