Inspire HR - remove wrong step records

[KMJPN]

Last midnight, my InspireHR recorded wrong & strange steps during sleeping, 16,288 steps per 15minutes.  I want to delete it from my logs in app and server.

How can I do that?

Moderator edit: subject for clarity 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @KMJPN.

Thanks for the details shared in your post. I appreciate your efforts and recommend following the instructions in this help article to remove the extra steps from your total: How do I delete steps and floors in the Fitbit app? 

I also recommend confirming if you have MobileTrack paired to your Fitbit account. MobileTrack lets you use the Fitbit app without a Fitbit device by using your phone's sensors to track basic activity data including steps, distance, and calories burned. For more information, see How do I use Fitbit MobileTrack? MobileTrack may add extra steps and I recommend removing it from your Fitbit account if you're not using it: How do I remove a Fitbit device from my account?

[KMJPN]

Thanks for your advice.

Only strange steps were recorded during sleeping. The device and App don't have exercise data during the sleeping time. It might look that I cannot do what I want to do without lost of correct data.

I checked data of sleeping level and heart rate, that indicated sleeping status.

I want only to delete this horror-like steps.

[LiliyaFitbit]

Thank you for your reply, @KMJPN.

I appreciate your efforts and the additional details. I understand your concern and if you continue experiencing difficulties, I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

See you around.