Inspire HR screen stopped working

[amyleebenya]

Really upset. This morning it seemed.fine, had some issues with the screen yesterday, but plugged it in for a few hours and it resolved itself. Got up this morning g everything was hood then all of a sudden the screen stopped working again. Went a plugged it in, noticed there were no lights flashing on the back. Left it plugged in for 4 hours and still nothing. I have literally to the DAY had this tracker for a year. I have always stood by fitbit, but this is crazy! I may need to look at another brand. Any help or suggestions for support or a new brand would be helpful! Thank you! 

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @amyleebenya.

I appreciate your participation in the Forums and sharing that your Inspire HR stopped working and won't turn on. Thank you for trying to resolve this and providing the additional details. I totally understand how you are feeling and I am here to help. I recommend following the complete troubleshooting instructions including a restart from this help article: Why isn't my Fitbit device's battery charging?

Keep me posted on the outcome. 

[amyleebenya]

Had done all of this yesterday and today to no avail. Still nothing. 🙁😪

[LiliyaFitbit]

Thank you for your reply, @amyleebenya.

I am sorry to hear the issue persists, thank you for your efforts. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon.  

Let me know if you have any questions.