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Inspire HR screen won't scroll

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‎08-22-2022 05:07 - last edited on ‎08-27-2022 10:56 by Fitbit Moderator

‎08-22-2022 05:07 - last edited on ‎08-27-2022 10:56 by Fitbit Moderator

After months, my Inspire HR stopped scrolling. The time is displayed and if I hold the bottom, it shows the battery life. 

I changed the face clock. It didn't work. I deleted the device in the app and i reinstalled in it. It didn't sort the problem out. Ir ead the forums and I restarted my watch (I did see the smily face several times). I changed the clock face few more times. I still cannot scroll down and see the apps that the apps says are installed. Please, help! 

 

Moderator Edit: Clarified subject

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‎08-27-2022 10:57 - edited ‎06-24-2023 07:10

‎08-27-2022 10:57 - edited ‎06-24-2023 07:10

Hi there, @Kiby. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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