help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR setup difficulty

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-19-2021 01:57 - last edited on ‎02-21-2021 11:22 by

‎02-19-2021 01:57 - last edited on ‎02-21-2021 11:22 by

intial set up selected inspire 2 in error. the result was a pairing but no data in dashboard or on the fitbit hr which just scrolls the setup link.  Help

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-21-2021 11:20 - last edited on ‎06-18-2025 08:16 by Fitbit Moderator

‎02-21-2021 11:20 - last edited on ‎06-18-2025 08:16 by Fitbit Moderator

Welcome to the Fitbit Community, @Maggie86.

Thanks for the details shared in your post. I recommend confirming the trackers you have paired to your Fitbit account:

  1. Open the Fitbit app and tap your profile picture from the Today tab.
  2. You should see your devices paired and you can remove any device from there if needed. 

  3. Tap Set Up a Device. Choose your device and follow the on-screen instructions to continue. For instructions, see How do I set up my Fitbit device?

If you experience any difficulties with setting up your device, please follow these tips: Why can't I set up my Fitbit device?

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes