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Inspire HR setup problem

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‎08-09-2019 13:40

‎08-09-2019 13:40

I got a new Inspire HR in addition to an older Alta HR.

The app on my Android phone was used for the Alta Hr. When I try to setup the new Inspire HR and I select Inspire HR , the next screen says "setup your Fitbit Inspire HR" I tap the screen to do that, but it kicks me back to the screen with my account info , the Alta HR info and the  "setup a device" option.

I'm unable to get passed this to set it up. What am I missing?

 

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‎08-10-2019 02:34

‎08-10-2019 02:34

Hi @Hydro1381  What phone are you using? Is it on the Supported Devices List?

Try THIS Help Article on set up problems

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-13-2019 07:36

In response to NellyG

‎08-13-2019 07:36

Thank you.

i got it working with an updat

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