help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit IOS App - Accidentally Declined Dashboard Update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-12-2019 16:04

‎08-12-2019 16:04

I have a Fitbit Inspire HR and I’m on the latest firmware. However a month ago the app asked me if I wanted to update to the new Fitbit dashboard and I accidentally declined to update. Now I can’t seem to figure out how to get the Fitbit iOS app to update to the new Fitbit dashboard user interface (UI). 

 

Please help. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-13-2019 07:52

‎08-13-2019 07:52

@dipaola, welcome! It's great to see you around! 

 

Let me help you with your Fitbit app dashboard. You will eventually get the new display as it will be released to all users. You can also check your app settings area (tap the account button). Still if you wish you can try uninstalling and reinstalling the app. We don't normally suggest this on iOS devices but it is up to you try it. Try doing it early in the morning and make sure you sync your tracker before doing this.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes