Inspire HR sleep stages data missing

[TheNewbie]

Okay so I need help! New to Fitbit. I set it up last night and looked at my sleeping pattern this morning and it only tells me Asleep, restless and awake. I was under the understanding I would get more details like Rem sleep ext. can anyone help me please? 

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@TheNewbie Welcome! Thanks for being part of our Community! 

Let me help you wiht your missing sleep data. What you are describing is know as sleep stages. You may not get sleep stages for the following reasons:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

Let me know how it goes.

[knzbn]

Did you manage to resolve this? I'm having the same issue !