Inspire HR sleep tracking issue

[MarilynVi]

In the past week or so, my Inspire HR has only tracked some of my sleep each night, not all hours. I’ve cleaned the sensor and the battery is adequate. Any thoughts?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @MarilynVi, welcome to our Fitbit Community. Regarding the sleep tracking issue that your Inspire HR has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

Please restart your Inspire HR as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your sleep data.

Finally, monitor your Inspire HR and see if it tracks your sleep data properly.

Keep me posted on the outcome.

[MarilynVi]

Thank you. I’ll get back to you later after a few nights. 

[JuanJoFitbit]

Hi @MarilynVi, thank you for your time and patience while trying the steps share above.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀

[MarilynVi]

Thank you for the tips. Sleep assessment appears to be corrected. MV

Sent from my iPhone

[JuanJoFitbit]

Hi @MarilynVi, that's great news! Thank you for posting the update here. Don't hesitate to get back if more assistance is needed.

Happy Holidays and stay safe! 😀