Inspire HR step-count accuracy issue

[Rugrats]

This morning upon waking up my fitbit inspire HR shows I have done over 20,000 steps. 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Rugrats, welcome to the Community Forums.

Thanks for bringing this to our attention. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Only the step-count was affected or other stats like heart rate, floors, distance too? In the meantime I receive your answers, please restart your Inspire HR and then you can delete the incorrect amount of steps that were synced with your account following the steps that are specified on: How do I delete steps and floors in the Fitbit app?

Looking forward to your reply. Let me know if you have any additional questions. 

[Rugrats · Accepted solution]

Hello
Thank you for your reply.
I have been able to solve my problem by deleting my device from my account
and then re adding it back in.

[RicardoFitbit]

You're welcome @Rugrats, your reply is also appreciated.

I'm happy to know that after deleting your Inspire HR from your account the issue was solved. Please do not hesitate to contact me back if you require further assistance in the future or if you have any additional questions for me to answer, I'll be here ready to help you out. 

Thanks for being part of the Fitbit family, it was a pleasure to assist you.