06-15-2021 22:41 - last edited on 06-16-2021 11:01 by LiliyaFitbit
06-15-2021 22:41 - last edited on 06-16-2021 11:01 by LiliyaFitbit
Last week my inspire hr was tracking my days exercised 3 out of 5.
This week it is not tracking my days exercised. I haven’t changed anything!
I tried a soft reset as I don’t really want to do a factory reset and lose all my data.
Moderator edit: subject for clarity
06-16-2021 11:00
06-16-2021 11:00
Welcome to the Fitbit Community, @YMGinter.
Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.