Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR stopped working and shows 100 error code

Replies are disabled for this topic. Start a new one or visit our Help Center.

My Fitbit stopped working today I have the inspire HR. I have tried to reboot it and all I get is the Fitbit symbol and a code 100. Is anybody experiencing these issues

 

 

Moderator edit: subject for clarity 

Best Answer
6 REPLIES 6

Welcome to the Fitbit Community, @SLafferty.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend following our complete troubleshooting instructions in this help article: Why isn't my Fitbit device's battery charging?

 

By the way, I've moved your post to Inspire & Inspire HR board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

That’s not the issue about my battery not charging. The issue is it won’t turn on at all. I’ve had it for less than a year maybe and I’ve tried to reboot it per the directions but I got nothing.

Best Answer

Thank you for your reply, @SLafferty.

 

I appreciate your efforts and the additional details. The best way to get help for this problem is to chat with our Support team online or give them a call. They will evaluate your device's behavior and help you with this matter. Click here to get connected. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

Is there an actual customer service number? I can’t find the number and the chat feature is not working.

Best Answer
0 Votes

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

Yes, same issue and nothing they say to do works! 

Best Answer
0 Votes