07-25-2020 20:08 - last edited on 07-26-2020 15:06 by LiliyaFitbit
07-25-2020 20:08 - last edited on 07-26-2020 15:06 by LiliyaFitbit
My Fitbit stopped working suddenly. I tried to charge it, but it’s not working at all.
Moderator edit: subject for clarity
07-26-2020 15:06
07-26-2020 15:06
Welcome to the Fitbit Community, @Madina201510.
I am sorry to hear your Fitbit device stopped working. Thanks for trying to resolve this and I am here to help. I recommend following our complete troubleshooting instructions in this help article: Why isn't my Fitbit device's battery charging?
Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?
Let me know how it goes, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.