07-25-2020 20:08 - last edited on 07-26-2020 15:06 by LiliyaFitbit
07-25-2020 20:08 - last edited on 07-26-2020 15:06 by LiliyaFitbit
My Fitbit stopped working suddenly. I tried to charge it, but it’s not working at all.
Moderator edit: subject for clarity
Best Answer07-26-2020 15:06
07-26-2020 15:06
Welcome to the Fitbit Community, @Madina201510.
I am sorry to hear your Fitbit device stopped working. Thanks for trying to resolve this and I am here to help. I recommend following our complete troubleshooting instructions in this help article: Why isn't my Fitbit device's battery charging?
Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?
Let me know how it goes, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer