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Inspire HR syncing and battery draining issues

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‎09-10-2020 12:22 - last edited on ‎09-12-2020 04:23 by Fitbit Moderator

‎09-10-2020 12:22 - last edited on ‎09-12-2020 04:23 by Fitbit Moderator

I bought my inspire HR last November and have had no problems until a month ago: battery drains within 8 or less hours and it does not sync with my iPhone (if it does, the time is behind). I’ve changed the clock face and deleted and redownloaded the app. Still the same. How can I fix this?

 

 

Moderator edit: updated subject for clarity

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‎09-12-2020 04:22

‎09-12-2020 04:22

Hi @paguil8, welcome to our Fitbit Community! I'd like to follow up and help you with your Inspire HR since the battery is draining fast and it doesn't sync with your iPhone. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

Please try the tips that are listed in this help article in order to improve the battery life of your Inspire HR. In order to fix the syncing issue, follow the troubleshooting steps included in this help page. Finally, monitor your Fitbit device and see if the battery doesn't drain fast and it syncs with your iPhone properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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