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Inspire HR touch screen stopped working

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‎06-05-2021 18:09 - last edited on ‎06-07-2021 12:00 by

‎06-05-2021 18:09 - last edited on ‎06-07-2021 12:00 by

My Fitbit inspire hr touchscreen has randomly stopped working. I can see the time, but cannot swipe at all to see or do anything else. I’ve tried a hard reset, deleting and re-adding to Bluetooth and the app, nothing has worked. Is it just done? 

 

 

Moderator edit: subject for clarity 

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‎06-06-2021 04:48

‎06-06-2021 04:48

Hi @casey09 It doesn't sound very healthy! Contact Fitbit Support  and see if they are able to help.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-07-2021 12:03

In response to NellyG

‎06-07-2021 12:03

Welcome to the Fitbit Community, @casey09. It's nice to see you around and thank you for your help, @NellyG.

 

@casey09 Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already contacted our Support team and that they were able to help you. Thank you for your time and efforts.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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