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Inspire HR touchscreen not working

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‎04-27-2020 06:03 - last edited on ‎05-06-2020 14:28 by Fitbit Moderator

‎04-27-2020 06:03 - last edited on ‎05-06-2020 14:28 by Fitbit Moderator

My Fitbit Inspire quit scrolling two days again and I've tried to restart it, but it didn't resolve it. Also yesterday, it didn't track any of my steps for over 9 hours.

 

Moderator edit: Subject for clarity 

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‎05-06-2020 14:25 - last edited on ‎08-05-2025 09:57 by Fitbit Moderator

‎05-06-2020 14:25 - last edited on ‎08-05-2025 09:57 by Fitbit Moderator

Hi @JEd2020, welcome to the Community Forums! Sorry for the delay in responding.

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

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