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Inspire HR touchscreen not working

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‎05-18-2021 20:06 - last edited on ‎05-19-2021 17:35 by

‎05-18-2021 20:06 - last edited on ‎05-19-2021 17:35 by

 My touch screen wont work and all of a sudden my battery doesnt want to hold its charge...i contacted customer service and all they offered was a 35% discount on a new watch....no options to help troubleshoot or repair. Pathetic. 

 

 

Moderator edit: subject for clarity 

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‎05-19-2021 17:35

‎05-19-2021 17:35

Welcome to the Fitbit Community, @Ancii.

 

I appreciate your participation in the Forums and sharing the issues you've had with your device and your experience with our Support team. I understand how you are feeling about this situation. I am sure they tried their best to help you, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. I appreciate your understanding. 

 

By the way, I've moved your post to the Inspire & Inspire HR board so we can keep our forums organized.

 

Have a good day.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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