06-02-2024
15:07
- last edited on
06-03-2024
09:25
by
MarreFitbit
06-02-2024
15:07
- last edited on
06-03-2024
09:25
by
MarreFitbit
This just began a couple days ago after wearing it while swimming. All it shows is the time. It is tracking my steps, but it won't scroll so I can see it. I restarted it several times to no avail. How can I fix this?
Mobile syncing device is a Samsung tablet.
Moderator Edit: Clarified subject
06-03-2024 09:28
06-03-2024 09:28
Hi there, @Jrashley. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire HR is still not scrolling. I understand your concern, I will do my best to help you with this!
If you haven't done so yet, please try the steps below:
If the above doesn't work, please confirm that you've restarted your Fitbit device as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
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