10-16-2020 11:57 - last edited on 10-18-2020 11:18 by LiliyaFitbit
10-16-2020 11:57 - last edited on 10-18-2020 11:18 by LiliyaFitbit
Fitbit inspire 2 hr will not switch on.
I have tried everything from cleaning the fitbit as instructed. I have held down the button. I have changed the charging ports. I have a smily face then nothing at all. Any advice please?
Moderator edit: subject for clarity
10-18-2020 11:22
10-18-2020 11:22
Welcome to the Fitbit Community, @ClaireLR.
I am sorry to hear your Inspire HR won't turn on. Thanks for trying to resolve this and I am here to help. I recommend trying the following:
1. Please follow the complete troubleshooting instructions from this help article: Why isn't my Fitbit device's battery charging?
2. Change a clock face: How do I change the clock face on my Fitbit device?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
10-20-2020 00:29
10-20-2020 00:29
Hello,
Thank you for the reply but none of the above has resolved the watches problems. Yet another not being able to use my fitbit.
10-21-2020 19:18 - edited 10-21-2020 19:19
10-21-2020 19:18 - edited 10-21-2020 19:19
Hi @ClaireLR, thank you for your reply.
I am sorry to hear the issue persists after following the troubleshooting instructions. I could see that our Support team got in touch with you and helped you resolve the issue. Thank you for your time and efforts.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.