Inspire HR won't sync

[Olivijaster]

It's getting even more frustrating by the day. All day sync has never worked. It always has taken sever times to sync. But this last week has been a joke. Un for last two days it's been impossible! And I have only had it for a month. I have done everything advised on the forum. Several times. But I'm not prepared to uninstall /reinstall, force stop, start again, reset my phone, reset fitbit on daily basis and I would need it twice a day at least. I can't even return this stupid thing as I got rid of the box. What a waste of money!!!! 

Moderator edit: updated subject for clarity

[NellyG]

Hi @Olivijaster What phone are you using? Is it on the Supported Devices List?

Try all the suggestions in THIS Help Article on syncing problems (if you havent already)

[MarkLiberman]

Same nonsense, ever since the recent firmware upgrade. Happens once or twice a day. The only way to fix it seems to be to reboot the phone.

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@Olivijaster wrote:

It's getting even more frustrating by the day. All day sync has never worked. It always has taken sever times to sync. But this last week has been a joke. Un for last two days it's been impossible! And I have only had it for a month. I have done everything advised on the forum. Several times. But I'm not prepared to uninstall /reinstall, force stop, start again, reset my phone, reset fitbit on daily basis and I would need it twice a day at least. I can't even return this stupid thing as I got rid of the box. What a waste of money!!!! 

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[Kllalota]

I bought a inspire about 2 months ago, can not get it to sync this whole week. Have been trying all day. Reset twice now. Still not synced very disappointed.also won't connect when I take walks or other things.

[NellyG]

Hi @Kllalota  try all the suggestions in the help Article I linked above

[D_Evans]

I'm having the same problem with my Samsung Galaxy - I'm having to restart my phone at least 2 or 3 times daily in order for my device to sync and I've only had it for a month or so. I've tried everything on the previous lists but still no luck....

[NellyG]

@D_Evans  Which Samsung Galaxy?