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Inspire HR won't sync

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‎10-01-2019 04:14 - last edited on ‎10-03-2019 11:48 by Moderator Alum

‎10-01-2019 04:14 - last edited on ‎10-03-2019 11:48 by Moderator Alum

Since installing the latest update, my Inspire HR is unable to locate Bluetooth. I have restarted the Fitbit and switched my phone off and on? I have tried all the suggestions you have advised but it still cannot find the Bluetooth to sync? It’s very frustrating, please advise on next steps!

 

 

Moderator edit: subject for clarity

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‎10-01-2019 05:59

‎10-01-2019 05:59

@Emmar21 Which version of the Fitbit app and which phone do you have ?

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‎10-03-2019 11:49 - last edited on ‎11-07-2025 07:41 by Fitbit Moderator

‎10-03-2019 11:49 - last edited on ‎11-07-2025 07:41 by Fitbit Moderator

It's great to see you around, @Emmar21 and @LostEchoes, thanks for the input.

I am sorry to hear about your frustration and appreciate all the efforts in trying to fix this syncing issue. I recommend taking a look at the help article: Why won't my Fitbit device sync? and make sure you have followed the instructions provided there.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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