help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-01-2019 04:14 - last edited on ‎10-03-2019 11:48 by Moderator Alum

‎10-01-2019 04:14 - last edited on ‎10-03-2019 11:48 by Moderator Alum

Since installing the latest update, my Inspire HR is unable to locate Bluetooth. I have restarted the Fitbit and switched my phone off and on? I have tried all the suggestions you have advised but it still cannot find the Bluetooth to sync? It’s very frustrating, please advise on next steps!

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎10-01-2019 05:59

‎10-01-2019 05:59

@Emmar21 Which version of the Fitbit app and which phone do you have ?

Best Answer
0 Votes

‎10-03-2019 11:49

‎10-03-2019 11:49

It's great to see you around, @Emmar21 and @LostEchoes, thanks for the input.

 

I am sorry to hear about your frustration and appreciate all the efforts in trying to fix this syncing issue. I recommend taking a look at the help article: Why won't my Fitbit device sync? and make sure you have followed the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes