help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-28-2020 23:05 - last edited on ‎12-30-2020 18:09 by

‎12-28-2020 23:05 - last edited on ‎12-30-2020 18:09 by

My inspire hr won't sync.  I've tried restarting the Fitbit, the phone, checking updates, etc.  It has not had a successful sync since 12/12.  I'm getting very frustrated.  Help?!

 

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-29-2020 01:20

‎12-29-2020 01:20

Restarting the phone and fitbit usually work for me when I get syncing issues. When they don't, I have found that "forgetting" the link to the fitbit in the phone's bluetooth settings can work. If that doesn't help then there are few more things to try at Help article: Why won't my Fitbit device sync?

 

Note that fitbits only have limited storage to hold data between syncs. After about a week they start to hold data at a daily summary level rather than the normal minute-by-minute level. So, once you get things working again your data may look a little weird.

 

Best Answer
0 Votes