help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-18-2019 03:27

‎09-18-2019 03:27

I have tried to restart, deleted the device from the app in hopes of re-adding it. When I plug in the charger, I get the smiley face then it vibrates and goes blank again. I am wits end.

please help.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-19-2019 14:23

‎09-19-2019 14:23

It's great to see you on the Community @SunsetRunner. Thanks for the details mentioned and the troubleshooting tried. 

 

It seems like your Inspire was removed from you account and this is why it's only showing the smiley face. I would like you to fully charge your Inspire and then set it up again. 

 

Let me know how it goes. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes