Inspire and Versa same account feedback

[aerial312]

I received a Versa Lite for Xmas.  I already have an Inspire HR.  I wore the Inspire all day, and logged some 16,000+ steps.  I decided to setup the Versa Lite tonight, and was pretty annoyed that I can't be logged into both, as I'd like to use them for different things.  The first time I got the Versa set up, my steps from the Inspire were there.  I went back and forth between them a few times, trying to have them both on my account (before I learned to my dismay that its not possible), and all of a sudden, my steps were gone. This left me even more annoyed.  How is it possible to have just lost the steps when both trackers had synced with my account? 

Moderator edit: Subject for clarity

[YojanaFitbit]

Nice to see that you're digging into the Fitbit Forums @aerial312, let me give you a warm welcome to our community.

Thanks for sharing your feedback about your experience when setting up your Versa Lite on your Fitbit Account. Adding more than one Fitbit device to your account gives you the convenience of switching between devices but at this moment, as you mentioned, we can't connect multiple devices that use the Fitbit App Gallery to one account.

For Fitbit Charge 3, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time. I was making some research and was able to find a feature request that you might be interested in: Allow Ionic, Versa, Inspire/Inspire HR & Charge 3 on the same account.

Please cast a vote for this idea and leave a comment to show support for it. The more votes and comments an idea has the more visibility and momentum it gains. You can learn more about how Fitbit decides what suggestions get released in our FAQs.

For anything else you would like to see implemented in this feature for the future, consider visiting our Feature Suggestions board. Look under the label "Inspire" for existing ideas that might match your own and vote!  

Let me know if there's anything else I may assist you with.