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Inspire is counting steps while driving.

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‎04-15-2019 10:55 - last edited on ‎04-16-2019 06:41 by Moderator Alum

‎04-15-2019 10:55 - last edited on ‎04-16-2019 06:41 by Moderator Alum

My Fitbit inspire is counting while I drive. This makes no sense 

 

Moderator Edit: Clarified Subject.

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‎05-06-2023 06:48 - last edited on ‎10-15-2024 09:12 by Fitbit Moderator

In response to Icdbdis

‎05-06-2023 06:48 - last edited on ‎10-15-2024 09:12 by Fitbit Moderator

Welcome everyone to the Fitbit community.

I'm sorry to read about the inconvenience that you have been experiencing with your devices. 

As you mentioned earlier, it is an expected behavior at the moment for the device to count steps during a driving activity. There's currently not a Driving Mode feature to avoid these extra steps. However, I do recommend that you vote for this idea posted in the Product Feedback board of the Community, since this is helpful for the team of developers to continue to track popularity and demand over time. 

Keep in mind that you can’t delete steps and floors; instead, you can log a non-step-based activity such as driving to override the steps or floors recorded; you can check this article for more information. Other users have also found useful to connect the device to the charger while driving, as this prevents the device from counting any steps, but this is more helpful for short drives.  

Thank you for taking the time to share your feedback about this. The team of developers continues to work to improve the quality of products and services. 

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