Inspire is showing the wrong time

[NenaNine]

My time is wrong, how can I change it?

Moderator Edit: Clarified subject

[SunsetRunner]

Hi @NenaNine and welcome to the forums! Have you installed the Fitbit app on your phone and synced it to your Inspire 2?  Your Fitbit gets the time from your phone. As long is the time on your phone is correct, the time on your Fitbit should be correct. Here are instructions for setting up your Inspire 2. And here is the manual. Please let us know if you need more help than this   

[MarreFitbit · Accepted solution]

Hi there, @NenaNine. Welcome to the Community Forums. 

As @SunsetRunner has mentioned, your Fitbit devices may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Also, note that the time on your Fitbit Inspire may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Inspire is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

I've moved your post to the Inspire & Inspire HR board for organization purposes.

Hope this helps. 

[Mamatrt]

Hi. I've done all that you suggested but my fitbit is still showing the wrong time. 

[MarreFitbit]

Hi there, @Mamatrt. Welcome on board. I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.