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Inspire not Celebrating Goal

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‎07-13-2019 07:37 - last edited on ‎07-14-2019 10:00 by Fitbit Moderator

‎07-13-2019 07:37 - last edited on ‎07-14-2019 10:00 by Fitbit Moderator

My Fitbit is around 2 weeks old now and everything was great, till it stopped celebrating my daily goal which is set to 10000 steps , I have exceeded the amount many days and it has still not notified me , I looked up solutions and have tried restarting the device , changing my goal back and forth re syncing ect and has not made any difference. I know it’s not completely broken but it’s a shame because I liked that function 

any help will be appreciated thanks ! 

 

 

Moderator edit: Clarified subject

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3 REPLIES 3

‎07-13-2019 19:40

‎07-13-2019 19:40

Hi @Emmz25  I am with you on this one! The goal celebration is such a silly little thing but I would really miss it if it wasnt there! As the restarts younhave done didnt help I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-14-2019 09:59

‎07-14-2019 09:59

Welcome to the Forums @Emmz25. Hello @NellyG, thanks for bringing this up.

 

@Emmz25 Thanks for sharing all of the steps that you have found and tried so far.

 

In this case, I'd like to recommend that you try to set up your Fitbit once again as if it was a replacement Fitbit. That should help so that it starts working correctly.

 

Let us know how it goes or if you have any questions on the matter.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎07-14-2019 10:39

In response to LanuzaFitbit

‎07-14-2019 10:39

I checked that my app was up to date and updated it , today I did my goal and it vibrated , so it seems it could be that it needed updating ! Hopefully it is fixed now but thanks again for the help.
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