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Inspire not listed

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‎02-02-2020 04:12

‎02-02-2020 04:12

When I get to the screen that asks which device I wish to sync I find that Inspire HD is not in the list.  I can find no way of adding it

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‎02-02-2020 15:18 - last edited on ‎03-06-2026 07:46 by Fitbit Moderator

‎02-02-2020 15:18 - last edited on ‎03-06-2026 07:46 by Fitbit Moderator

Hi @Tosher,

Is your app up to date?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎02-02-2020 16:39

‎02-02-2020 16:39

Don't use a phone app. Trying to add a device to my laptop and after downloading the installation software, find that it's not on the list.

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‎02-03-2020 08:06

In response to Sungirlfoco

‎02-03-2020 08:06

I have the same problem.  I have a new Inspire HR from Amazon and am trying to use the FitBit Connect app on my desktop PC.  When I start the setup process and get to the 'select which model you are setting up' the Inspire/Inspire HR does not even show up in the list.  This is not a good start and I refuse to use the phone app (the permissions are ridiculously invasive.)

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