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Inspire not receiving notifications

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‎07-10-2019 16:34 - last edited on ‎07-11-2019 08:02 by Fitbit Moderator

‎07-10-2019 16:34 - last edited on ‎07-11-2019 08:02 by Fitbit Moderator

iPhone 8/Inspire 

My iPhone settings says the device is connected via Bluetooth. All notifications are set to be received...Banners, previews, persistent, etc.  I can periodically sync the device and it syncs every time I open the app . When I select notifications or all day sync, i’m prompted to pair with my device. I select set up, and nothing happens. I can still sync now, I just can’t sync all day or get notifications.

 

 

Moderator edit: updated subject for clarity

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‎07-11-2019 08:04 - last edited on ‎06-29-2025 08:06 by Fitbit Moderator

‎07-11-2019 08:04 - last edited on ‎06-29-2025 08:06 by Fitbit Moderator

@Jayargo, welcome! It's great to see you around! 

Let me help you with your Inspire not getting notifications and thank you for checking the settings. You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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