help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire not syncing with iPhone

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-14-2019 18:38 - last edited on ‎04-15-2019 11:49 by Fitbit Moderator

‎04-14-2019 18:38 - last edited on ‎04-15-2019 11:49 by Fitbit Moderator

I just removed my Fitbit one and tried to put inspire on phone and it couldn’t locate it. I did it on my iPad, and the phone knows I have it, but it says I need to pair with Bluetooth.  The iPad is good, but the phone can’t locate it. Turned Bluetooth on and off and restarted everything. Nothing is happening. I’m already frustrated 

 

Moderator edit: Updated subject for clarity 

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-15-2019 11:49 - last edited on ‎07-26-2023 09:36 by Fitbit Moderator

‎04-15-2019 11:49 - last edited on ‎07-26-2023 09:36 by Fitbit Moderator

A warm welcome to the Community @Shannyk327. Thanks for the troubleshooting that you've tried. 

Sorry to hear that your new Inspire isn't syncing to your iPhone. I'll be glad to help you getting your Inspire syncing with your iPhone. I would like you to turn off the iPad and then tried this syncing troubleshooting. 

Also, you can double check that you have a supported device. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎04-15-2019 11:49 - last edited on ‎07-26-2023 09:36 by Fitbit Moderator

‎04-15-2019 11:49 - last edited on ‎07-26-2023 09:36 by Fitbit Moderator

A warm welcome to the Community @Shannyk327. Thanks for the troubleshooting that you've tried. 

Sorry to hear that your new Inspire isn't syncing to your iPhone. I'll be glad to help you getting your Inspire syncing with your iPhone. I would like you to turn off the iPad and then tried this syncing troubleshooting. 

Also, you can double check that you have a supported device. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes