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Inspire not tracking sleep

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‎06-24-2020 06:43 - last edited on ‎06-27-2020 23:19 by Fitbit Moderator

‎06-24-2020 06:43 - last edited on ‎06-27-2020 23:19 by Fitbit Moderator

I had an Alta and it track my sleep every night!  My new inspire tracked one night and that is all.  Any help with what I am doing wrong would be greatly appreciated.  

Thank you.....

 

Moderator Edit: Clarified subject

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‎06-27-2020 23:19

‎06-27-2020 23:19

Hi @kim0120, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? To fix it, I recommend you to try our restart process and check: How do I track my sleep with my Fitbit device? for more information.

 

Looking forward to your reply. 

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