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Inspire not tracking swim

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‎08-31-2020 07:19 - last edited on ‎10-30-2020 16:44 by Fitbit Moderator

‎08-31-2020 07:19 - last edited on ‎10-30-2020 16:44 by Fitbit Moderator

I have an Inspire (not HR) that I've had since June 2019. Within the last week it has stopped tracking swims. I swim every day so I know. It successfully tracks a 3+ mile walk every morning. Please help!

 

Moderator Edit: Clarified subject

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‎01-11-2021 09:56

‎01-11-2021 09:56

It's great to see you around, @JPSagan.

 

I would like to know if you keep having problems tracking your swim? If so, I recommend restarting the unit by following the steps in the help article: How do I restart my Fitbit device?. After this process, test your Fitbit. You can also lower the auto-exercise recognition setting to 10 minutes.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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