Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire setup issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

The Fitbit connect window does not have a scroll down bar option to allow me to set up my new Fitbit Inspire. I cannot expand the set up window either to view the text at the bottom which shows more devices. 

 

It only shows the following photos:

Aria Air, Alta HR, Alta, Flex 2, Charge 2, Blaze, Surge, Aria, Charge HR, Flex & One.

 

The following options are hidden and unselectable. More devices: Charge 4, Versa 2, Versa Lite, Inspire HR, Inspire, Ace 2, Zip, Charge

 

*Mobile setup only: Ionic Versa Aria 2 Ace Charge 3

 

Does anyone know how to get around this without having to use an android or ios device? 

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

Welcome to the Community, @MMLo.

 

Thanks for troubleshooting this setup issue. If you keep having problems with this process, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.

 

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes