08-26-2020
14:14
- last edited on
01-11-2021
09:53
by
AlejandraFitbit
08-26-2020
14:14
- last edited on
01-11-2021
09:53
by
AlejandraFitbit
The Fitbit connect window does not have a scroll down bar option to allow me to set up my new Fitbit Inspire. I cannot expand the set up window either to view the text at the bottom which shows more devices.
It only shows the following photos:
Aria Air, Alta HR, Alta, Flex 2, Charge 2, Blaze, Surge, Aria, Charge HR, Flex & One.
The following options are hidden and unselectable. More devices: Charge 4, Versa 2, Versa Lite, Inspire HR, Inspire, Ace 2, Zip, Charge
*Mobile setup only: Ionic Versa Aria 2 Ace Charge 3
Does anyone know how to get around this without having to use an android or ios device?
Moderator Edit: Clarified subject
01-11-2021 09:54
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01-11-2021 09:54
Welcome to the Community, @MMLo.
Thanks for troubleshooting this setup issue. If you keep having problems with this process, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.
Let me know the outcome.
Best Answer