help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire not working properly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-12-2019 08:17

‎11-12-2019 08:17

I am using IOS 13.2.2, earlier this week after 2 months of no problems I started to experience the following issues:

 

1. Could only see time, and

2. Will not synch with either my IPhone or IPad

 

Bluetooth is on and connected, earlier this morning there was no green flashing light on the Fitbit, now it is back.  I have not worn the device in the shower or pool.

 

Has anyone else experienced this and / or have suggestions how to correct.

 

Thank you,

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-13-2019 05:00

‎11-13-2019 05:00

@eissman23 It's great to see that you've visited the Fitbit Community!

 

Let me help you with your Inspire not working. Try restarting it, also try changing the clock face. After this try these suggestions for the syncing issues.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎11-16-2019 06:17

In response to AlvaroFitbit

‎11-16-2019 06:17

Thank you, it appears the device has a mind of its own.  After one day of doing what 8 described it was working fine again.

Best Answer
0 Votes