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Inspire notifications

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‎02-05-2020 19:11

‎02-05-2020 19:11

My inspire isn’t giving me notifications that are coming from my phone. I googled the issue and have done everything to help fix it. I thought something was wrong with it so I exchanged it for a new one and now the new one is doing the same thing. I bought it mainly so I could see texts from my family while I’m at work cause I can’t be on my phone. Anyone else having issues with this or could help me further with someone I maybe haven’t tried?

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‎02-06-2020 10:30 - last edited on ‎03-20-2025 07:09 by Fitbit Moderator

‎02-06-2020 10:30 - last edited on ‎03-20-2025 07:09 by Fitbit Moderator

@JRo62085 Welcome! Thanks for being part of our Community! 

Let me help you with your notifications not working on your Inspire and thank you for troubleshooting this issue. Which phone are you using? Is it compatible? Since you didn't specify what you did I suggest you try the following:

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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