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Inspire only tracking steps

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‎04-28-2022 13:14 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

‎04-28-2022 13:14 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

My Inspire is only tracking my steps.  It has not tracked sleep, blood pressure or the specific exercise I perform since February 24.  (It does sync to my phone app but I only see the steps).  I have tried to reboot and reinstall the app but the problem has not been solved.  Any ideas?

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3 REPLIES 3

‎04-28-2022 13:31

‎04-28-2022 13:31

1) Fitbit does not measure or track blood pressure.  That is expected behavior.

2) "It does sync to my phone app but I only see the steps"

First you said it was not tracking sleep or the specific exercise.  But not you say only steps.  Do you really mean phone app not showing calories, distance, heart rate, zone minutes either?  If so, are they showing 0 or blank, or not showing where they should display.  Did other data show before Feb 24?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-28-2022 17:30

In response to JohnnyRow

‎04-28-2022 17:30

Screenshot_20220428-185018.png

 

Screenshot_20220428-185059.png

 

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‎04-28-2022 17:32

In response to Mtskelton

‎04-28-2022 17:32

I attached two screenshots.  Prior to Feb 25th, I was able to see a breakdown of the type of exercise I performed and I was also able to see how much sleep I got each night.  Now, I don't see that breakdown and my sleep is not being tracked.

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