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Inspire screen not responding to swipes

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‎07-04-2021 18:40 - last edited on ‎07-05-2021 11:47 by

‎07-04-2021 18:40 - last edited on ‎07-05-2021 11:47 by

This is the THIRD fitbit I've had, the first one quit within 6 months, they sent me a new one, that went out in about 3 months, now this one is acting up, but have had it for about 9 months. I have tried all of the restart and it is still not working. Shows clock and can tap screen and will go through steps, date, etc. But will not allow me to scroll to get to the timer or alarm. Very disappointing, I will never waste my money on another fitbit or recommend it to anyone. 

 

 

Moderator edit: subject for clarity 

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‎07-05-2021 11:51

‎07-05-2021 11:51

Welcome to the Fitbit Community, @Shenry2009.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I am sorry to hear about your experience, I understand how you are feeling and appreciate your feedback. Since you've tried already to restart your tracker, I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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