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Inspire stopped tracking my calories

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My calorie counter quit. I have 0 calories all day. I deleted the counter and reload. Also rebooted the phone. Makes no difference. 

 

Moderator Edit: Clarified subject

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Hi there, @sec54. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire before reaching out. 

In addition to the @MakMak's suggestion, please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi, @sec54! Have you tried re-adding your tracker to your account?

MakMak | Community Council

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Check out the Lifestyle Forums for ways to get more active!

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Hi there, @sec54. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire before reaching out. 

In addition to the @MakMak's suggestion, please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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