Inspire stopped tracking steps

[miss_tasha420]

For the last two days no steps have been tracked and the day before minimal steps are shown. The calories burned is still displaying. I haven’t damaged it or dropped it etc. Is there a way to fix this 

[miss_tasha420 · Accepted solution]

I found the answer on another post, if anyone else is having this problem trying plugging it into the charger and holding the side button for about five seconds (while it’s charging). After that it should work again, or at least it did for me and the other person where I found the answer. 

[Kellan10]

Did not work.

[O.Gail]

Solution seemed to fix and now tracker is tracking steps (after my treadmill session LOL).

Thanks so much!

[Kellan10]

Mine just started tracking again.😜

[Cloudshoveller]

Had the same issue (would not count any steps above 53) and holding the button while charging worked perfectly to resolve.  Thanks so much!

[Kellan10]

Its tracking?

[Cloudshoveller]

Yes, it’s now tracking accurately.