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Inspire syncing issues

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‎10-10-2020 19:16 - last edited on ‎10-12-2020 04:18 by Fitbit Moderator

‎10-10-2020 19:16 - last edited on ‎10-12-2020 04:18 by Fitbit Moderator

Not syncing. Phone can't find apparatus. I have reloaded the app, but can't get together. A recurring problem, but usually fixable.

 

 

Moderator edit: updated subject for clarity

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‎10-12-2020 04:18

‎10-12-2020 04:18

Hi @Bibbie68, welcome to our Fitbit Community. I'm sorry to hear that your Fitbit Inspire is experiencing syncing issues. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. After this, monitor your Fitbit Inspire and see if it syncs without any problem.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎10-13-2020 13:09

In response to JuanJoFitbit

‎10-13-2020 13:09

I've tried all the steps and my fitbit still won't sync.  In fact since following all that advice my phone says it can't find my fitbit and it isn't showing in my previously linked devices in bluetooth.  It randomly syncs by itself about once every 10 days but by that time I am over caring about the data it downloaded because most of it was from too long ago.  This is my third fitbit that has developed serious, time-consuming issues after the first few months of ownership.  What now to fix it?

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