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Inspire won't connect to my Xiaomi Rednote

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‎10-27-2020 01:20 - last edited on ‎10-28-2020 04:27 by Fitbit Moderator

‎10-27-2020 01:20 - last edited on ‎10-28-2020 04:27 by Fitbit Moderator

My phone is not on the list of ones that do not connect to Fitbit 

 

 

Moderator edit: updated subject for clarity

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‎10-28-2020 04:26

‎10-28-2020 04:26

Hi @Rjholland140259, welcome to our Fitbit Community! I'd like to follow up and help you with your Inspire HR since it won't connect with your Xiaomi Rednote.

 

Please check out this help page, which explains more information about the compatibility between mobile devices with Fitbit trackers and smartwatches.

 

I would like to know if your Inspire used to sync with your phone or if it wasn't even able to set up.

 

If your Fitbit device was set up with your phone and it just stopped syncing, please try the troubleshooting steps that are listed in this help article in order to fix the syncing issue.

 

Looking forward to your response.

JuanJo | Community Moderator

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‎10-28-2020 04:33

In response to JuanJoFitbit

‎10-28-2020 04:33

Thanks for your tips.However, it's new and I've tried the Bluetooth on my Samsung phone,my Samsung tablet,my wife's phone and her iPad. It doesn't respond to any of them. We have tried uninstalling the app on each device, we have repeatedly tried switching the Bluetooth on and off for each one.

Pretty much everything recommended but to no avail.

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