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Invalid Device Number

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‎12-08-2019 05:59

‎12-08-2019 05:59

New Fitbit is telling me it has an Invalid Device Number

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‎12-08-2019 15:07

‎12-08-2019 15:07

Hello and welcome to the Fitbit Community @J226 
I’m sorry to see you’re having difficulty setting up your new Fitbit. I think this article will really help:https://help.fitbit.com/articles/en_US/Help_article/1872?q=set+up&l=en_US&fs=Search&pn=1

 

😃 Please let me know if this helps. Keep me posted.

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‎12-09-2019 05:07

‎12-09-2019 05:07

Hello again @J226 

I wanted to check in with you to see if you were able to get your Inspire HR up and running. Please let me know 😃

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‎12-09-2019 09:04

‎12-09-2019 09:04

@J226   An Invalid Device Number error code is one that occurs when there is a fundamental problem with the device itself.  Please contact Support for more help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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