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Light not on

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My fitbit hasn't tracked my heart rate for over a week and I can't see the green light flashing. I've tried to reboot it but I can't find the setting. Help please, as it's no longer tracking any of the information I find useful 

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The restart/reboot instructions for the Inspire 2 are:

 

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Connect your device to the charging cable. 
  3. Press and hold the button or buttons on your tracker for 5 seconds.
  4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

 

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The restart/reboot instructions for the Inspire 2 are:

 

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Connect your device to the charging cable. 
  3. Press and hold the button or buttons on your tracker for 5 seconds.
  4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

 

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