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Manual sleep logging does no work

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My Inspire 2 has managed not to log my sleep at times. However, it will not allow me to manually log it afterwards. It accepts the data I enetr, it allows me to press "save", then - nothing. The new log never is displayed in my sleep logs.

Please help! I have a sleep disorder and need those records for treatment follow-up purposes. (Of course the manual log is half-useless anyway, as no data on sleep quality exists, but having no sleep log really screws things up on those occasions I do get to sleep.)

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Hi @SussaB. Welcome back to the community forums. 

Thank you for providing the details regarding this difficulty with your Inspire 2. 

Please, confirm that you are using the latest version of the Fitbit app: How do I use the Fitbit app?

In addition, perform the following steps on the app:

  • Log out from the Fitbit app.
  • Force quit the Fitbit app and reboot your phone.
  • Open the Fitbit app and log back into your account.
  • Check if the issue is still happening.
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