help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Miles vs km issue since update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-03-2022 01:35 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

‎08-03-2022 01:35 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

I've noticed since the charts have changed  this week that my Fitbit is showing what I thought were miles's as km on the trackers, and even more confusingly showing as both on the same page. For example yesterday I tracked 5.6 miles on the device but my app is listing the same distance in km, with additional variation between the distance shown on the dashboard and distance tab (on one it's showing to that I am under my 5 mile target, the other says I'm on track. 

Anyone else had this glitch and know how to resolve this? At present  not sure what unit if distance I'm covering each day. My units are set to display miles as based in the UK.

Thanks for any advice and sorry if covered elsewhere already, all I could see were some old posts relating to this with no actual fixes. 

 

Best Answer
Labels:
1 REPLY 1

‎02-17-2023 08:14

‎02-17-2023 08:14

Apparently we alone can do some math! It is ridiculous. But my phone app gets it right! So I can't just switch to metric units. LOL 

1 KM equals 0.6214 miles so the calcs are off by .3786 for pace. Also the they do not understand that the average pace MUST be BETWEEN the high & low. 

I have told them what is wrong and their programmer genius likes it as is. So I have no use for their dashboard!! 

Best Answer
0 Votes