help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Missing Inspire HR data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-17-2021 20:07 - last edited on ‎01-18-2021 13:12 by

‎01-17-2021 20:07 - last edited on ‎01-18-2021 13:12 by

My Inspire HR app stopped displaying Active Minutes, Hourly activity, Time in Heart Rate Zones, and Impact on Day. Thursday, January 14 has the data but today, Sunday, January 17, does not.  It's updated to version 3.36 and I found no newer updates. I restarted the Inspire, logged out of app, turned off iPhone, etc. any ideas?

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-18-2021 13:12

‎01-18-2021 13:12

Welcome to the Fitbit Community, @SunsetRunner.

 

Thanks for the details shared in your post and for already trying to resolve the issue. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.


Have a nice day!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes