help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My fitbit inspire's clock has problems.

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-17-2019 17:22

‎11-17-2019 17:22

I accidentally cleared my fitbit's user data and ever since then it's been exactly 4 hours off. Can anyone help me?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-18-2019 01:14

‎11-18-2019 01:14

Hi @MrMustachio  that is interesting! Check the time zone is set to auto in the app. If it is then try restarting the tracker several times and then sync it . If that doesnt fix it then you will need to contact Support.

Restart your tracker  

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎11-18-2019 01:14

‎11-18-2019 01:14

Hi @MrMustachio  that is interesting! Check the time zone is set to auto in the app. If it is then try restarting the tracker several times and then sync it . If that doesnt fix it then you will need to contact Support.

Restart your tracker  

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes