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New Fitbit Inspire won't setup.

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‎01-10-2020 05:45 - last edited on ‎01-11-2020 17:00 by Moderator Alum

‎01-10-2020 05:45 - last edited on ‎01-11-2020 17:00 by Moderator Alum

Out new Fitbit inspire will do nothing but show the icon with “ww.fitbit.com/setup” scrolling across the bottom and will do nothing else. It is fully charged, and we have tried the set up on different computers and phones and none can locate it. No other indications show other than the icon and scrolling instructions.

 

Moderator edit: Subject for clarity

 

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‎01-11-2020 16:59

‎01-11-2020 16:59

Nice to see that you're digging into the Fitbit Forums @RonAndCarrie, let me give you a warm welcome to our community.

 

Thank you for sharing this information with us. I really appreciate all the steps that you've done until now. Sorry to hear that your Fitbit is not connecting properly. Have you tried the steps here: Why can't I set up my Fitbit device? 

 

What model of phone are you using?

 

I'll be around in case that you have questions about this.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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