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New Fitbit

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‎02-09-2020 13:28

‎02-09-2020 13:28

Hello i just purchased a new fitbit inspired HR. It won't let me set up because I have an old one registered under my email.

How do I go about removing old one and setting up new one.

Thanks T.

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‎02-09-2020 16:16

‎02-09-2020 16:16

When you go through the setup in the same account/email - Add a New Device, it should say 'you already have one of these in your account; is this a replacement?'

Just answer 'yes' and you should be good to go.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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